Privacy Policy

Last updated: August 2026

This policy explains how MANX Agency handles personal data collected through this website and through enquiries made to us. We aim to keep it short, readable and honest.

1. Who we are

MANX Agency ("we", "us", "our") provides agency advertising accounts and platform certificate services to businesses. We act as the data controller for personal data processed through this website. You can reach us on Telegram at @MANXagency or via the contact form on our homepage.

2. What data we collect

Contact data. When you submit the contact form or message us, we receive the details you choose to provide — typically your name, email address, the service you are interested in and the content of your message.

Business data. If you proceed with a service, we may collect business details required for account setup or platform verification, such as company information and documentation requested by the advertising platform.

Technical and analytics data. Basic information such as pages viewed, approximate location, device and browser type, collected through cookies or similar technologies where used.

3. How and why we use your data

We use personal data to respond to enquiries, provide and administer the services you request, communicate with advertising platforms on your behalf where you have asked us to, meet legal or accounting obligations, and improve the content and performance of this website.

We do not use your data for automated decision-making that produces legal effects, and we do not sell personal data.

4. Lawful basis

Where the GDPR applies, we rely on: performance of a contract (delivering services you request); legitimate interests (responding to enquiries, securing and improving our site, running our business); consent (non-essential cookies and marketing messages, where applicable); and legal obligation (record-keeping and compliance).

5. Sharing your data

We share personal data only where necessary: with service providers who help us operate (for example hosting, email and analytics providers), with advertising platforms and partner agencies where required to set up an account or submit a certification on your behalf, and with authorities where we are legally required to do so.

Service providers act on our instructions and are bound by confidentiality obligations. We never sell or rent personal data to third parties.

6. Cookies

Our site may use essential cookies required for the site to function, and analytics cookies that help us understand how the site is used. You can block or delete cookies through your browser settings; blocking essential cookies may affect site functionality.

7. Data retention

We keep enquiry data for as long as needed to respond and to maintain a record of our correspondence, and client data for the duration of the engagement plus any period required for legal, tax or accounting purposes. When data is no longer needed, we delete it or anonymise it.

8. Security

We apply appropriate technical and organisational measures to protect personal data against unauthorised access, loss or misuse — including encrypted transport, access controls and limiting access to those who need it. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

9. International transfers

We work with clients and partners across China, the EU, the US and other regions, so personal data may be transferred outside your country of residence. Where data leaves the EEA or UK, we rely on appropriate safeguards such as standard contractual clauses or an adequacy decision.

10. Your rights

Depending on your location, you may have the right to access the personal data we hold about you, request correction of inaccurate data, request deletion, object to or restrict certain processing, withdraw consent where processing is based on consent, and request a portable copy of your data.

To exercise any of these rights, contact us using the details below. We respond within one month. If you are in the EEA or UK, you also have the right to lodge a complaint with your local data protection authority.

11. Children

Our services are intended for businesses. We do not knowingly collect personal data from children.

12. Changes to this policy

We may update this policy to reflect changes to our services or legal requirements. The date at the top of this page shows when it was last revised.

13. Contact us

For any privacy question or request, message us on Telegram at @MANXagency or use the contact form.